CASE STUDIES
Real-world challenges met with flexible, technology-driven solutions that help businesses move faster and smarter.
PARTNER 'A'
IMPORT CENTER MODEL BOOSTS DOWNSTREAM PRODUCTIVITY UP TO 42 PERCENT
How Dart helped a national retail chain eliminate DC congestion and accelerate store replenishment using our approach.
PARTNER 'B'
HIGH-VOLUME EVENT REPLENISHMENT: UP TO 10,000 PALLETS PROCESSED WEEKLY
How Dart helped a major grocery chain optimize timing, freshness, and inventory flow for both daily demand and special events.
Partner “A,” a leading U.S. retail chain with 1,765 stores, faced mounting congestion across its distribution network and rising transportation costs. Dart deployed a high-velocity import center at its Los Angeles Eastman Campus, integrating multi-modal transport, upstream staging, and real-time visibility. The result: smoother seasonal execution, reduced DC pressure, and stronger productivity across the entire supply chain.
42% INCREASE
in downstream productivity after relieving DC congestion through upstream import-center staging.
Case Study: Streamlining Partner “A”’s Supply Chain with a High-Velocity Import Center
Customer Profile
- Leading U.S. retail chain focused on livestock, equine, and pet-care products
- 1,765 stores across 49 states
- Broad and seasonal SKU mix requiring responsive replenishment

Before: Network Challenges
Partner “A” faced mounting pressure across its national distribution network:
- Heavy congestion and backups at distribution centers
- Slow turnaround for urgent hot-shot replenishment
- Underutilized transportation assets
- Rising transportation and handling costs
Impact: Reduced speed-to-market, inflated costs, and operational strain across DCs.
After: Dart's Import Center Solution
To restore flow and create network flexibility, Dart transitioned Partner “A” to its Eastman Campus in Los Angeles, activating a purpose-built import-center model including:
- Multi-modal agility: truckload, intermodal, and drayage
- Upstream inventory staging to offload DC bottlenecks
- Real-time visibility through EDI and system integrations
- Co-mingled cross-dock + import freight for improved cube utilization
- Collaborative forecasting and operational planning with Partner “A”
Results
- 100+ containers, dry vans, and intermodal units processed daily
- Execution of 4 major seasonal programs without network disruption
- Significant reduction in DC congestion
- Increased downstream productivity (42 percent)
- Better cube utilization and measurable transportation savings

Key Takeaways
- Upstream staging transforms network flow and relieves DC pressure
- Multi-modal optimization improves speed-to-market while reducing costs
- Strong communication and integration enable scalable, repeatable success
Where strategy meets execution and results follow.
Real examples of businesses gaining extra space, fulfillment support, and end-to-end 3PL partnerships to fuel growth.
